Privacy Policy
Last updated: May 2, 2025
Carolina Therapy Connection (“we”, “us”, or “our”) is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.carolinatherapyconnection.com (the “Website”), and outlines your privacy rights and how the law protects you.
By using our Website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
Personal Information
We may collect the following personal information when you interact with our Website or services:
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Name
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Email address
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Phone number
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Any other information you voluntarily submit through contact forms, appointment requests, or service inquiries
Usage Data
We automatically collect certain data when you access the Website. This may include:
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IP address
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Browser type and version
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Device type
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Pages visited and time spent on each page
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Date and time of your visit
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Diagnostic data (e.g. error logs)
Cookies and Tracking Technologies
We use cookies and similar technologies (such as beacons, pixels, and scripts) to:
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Understand and improve user experience
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Remember user preferences
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Analyze website performance
You can manage your cookie preferences through your browser settings. Please note, disabling cookies may affect functionality.
How We Use Your Information
We use your personal data for the following purposes:
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To provide, operate, and maintain our Website and services
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To respond to inquiries, schedule services, and communicate with you
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To send you updates, newsletters, or marketing communications (if you’ve opted in)
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To understand how users interact with our site and improve performance
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To comply with legal obligations or protect our legal rights
Sharing Your Information
We may share your data in the following cases:
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With service providers: We use third parties to help operate our business (e.g. hosting, analytics, marketing tools).
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With affiliates: Our parent company or subsidiaries may have access to your information, under the same privacy obligations.
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For legal reasons: If required by law or to protect our rights, we may disclose your data to regulatory authorities.
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In business transfers: Your data may be transferred in case of a merger, acquisition, or sale of company assets.
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With your consent: We may share your data for any other purpose with your explicit consent.
We never sell your personal information.
Data Retention
We retain your personal information only as long as necessary for the purposes set out in this policy. We may retain usage data for internal analysis and security enhancement. When your information is no longer needed, we securely delete or anonymize it.
Your Rights and Choices
Depending on your location, you may have rights including:
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Accessing your personal data
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Correcting or updating inaccurate information
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Requesting deletion of your data
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Opting out of marketing communications
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Limiting or objecting to certain data uses
To exercise these rights, please contact us at info@carolinatherapyconnection.com.
Data Security
We implement appropriate technical and organizational measures to protect your personal data. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is 100% secure.
Third-Party Links
Our Website may include links to third-party websites or services. We are not responsible for the privacy practices of those external sites. We encourage you to read their privacy policies.
Children’s Privacy
Our services are intended for individuals of all ages, including children, but we do not knowingly collect personal information from anyone under the age of 13 without parental consent. If we become aware that we have collected information from a child under 13 without verification of parental consent, we will delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your data.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Carolina Therapy Connection
1925 Turnbury Dr, Greenville, NC 27858
Email: info@carolinatherapyconnection.com
Phone: (252) 341-9944